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Screenshot

Contacts

The Contacts module is used for the complete management of people and organisations.

Add a new contact — Click the "New contact" button. In the pop-up window you can enter the name, email, phone, city, status, source, and notes. A profile photo can also be uploaded.

Edit — Click any row in the table; the editor window opens immediately with the current data.

Statuses:

  • Member — active organisational member
  • Supporter — sympathiser, but not a member
  • Donor — financially supporting person
  • VIP — highlighted contact
  • Inactive — currently not active

Newsletter — The subscription checkbox shows who receives email communication.


Advanced Features

Contacts – Advanced CRM Features

This page covers the advanced features of the Contacts module: import & export, saved filters, duplicate detection, activity log, and lead scoring.


Import and Export

The Export ▾ and Import buttons are available in the top-right corner of the Contacts list.

Export

  • CSV – UTF-8 BOM encoded, semicolon-delimited file, opens directly in Excel
  • Excel (XLSX) – bold header row, no line breaks

Import

  1. Click the Import button
  2. Choose a CSV or XLSX file
  3. The system maps columns by name (e.g. email, first_name, last_name, phone, city, status)
  4. Existing email addresses are skipped
  5. After a successful import, feedback shows the number of imported rows

Tip: You can use an exported file as a starting point for import — the header names match exactly.


Filters and Saved Searches

Click Filter ▾ to open the filter panel. Available filters: text search, status (multi-chip), city, source, newsletter, group, registration date range, lead stage, min. score.

Save a filter set: Set your filters → click Save → give it a name. Reload any saved filter from the Saved filters dropdown. Presets are per-user.


Duplicate Detection & Merge

Click the Duplicates button to open /admin/people/duplicates.

Matches by: identical email, identical phone, identical full name (case-insensitive).

To merge: click Merge on the pair card → choose which to keep → confirm. Empty fields are auto-filled, donations/RSVPs/group memberships are transferred, duplicate is soft-deleted.


Activity Log

On any contact's detail page, record interactions: Phone call, Email, Meeting, Note, Task, SMS, Other — with timestamp, notes and recording user. Shown as a colour-coded vertical timeline.


Lead Scoring

Set a pipeline stage (New Lead → Contacted → Qualified → Proposal Sent → Converted → Lost) and a 1–5 star score (Cold → Very hot) on each contact's detail page. Filter the contacts list by Stage and Min. score.